Shipping & Privacy Policy

SHIPPING POLICY

Shipping under normal circumstances is fulfilled within 5 to 7 days for worldwide shipping (Outside of Italy) and 24 to 48 hours for shipping within Italy (Within Italy as a country and border). As our shipping policy is with a third party company these times are estimations only and not guaranteed. We aim to fulfil these estimations, things that may change the time are when the order was placed and things beyond our complete control.

 

Shipping within Italy is free for all items.

 

Shipping outside of Italy up to 49.99 euros is 7.00 euros 

 

Shipping outside of Italy over 50.00 euros is free

RETURNS POLICY

We do accept returns and exchanges

 

Contact us within: 14 days of delivery
Dispatch items back within: 30 days of delivery

 

I don't accept cancellations
But please contact me if you have any problems with your order.

 

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders

  • Perishable products (like food or flowers)

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

  • Conditions of return

 

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.